HPE
HPE Foundation Care Service offers a robust suite of hardware and software support services designed to enhance the reliability of your IT systems. This service includes remote diagnosis and support for hardware and software issues, with options for onsite hardware repair when necessary. For eligible HPE hardware, the service encompasses Basic Software Support and Collaborative Call Management for select non - HPE software. Additionally, HPE provides remote technical support for software products, along with access to timely software updates and patches. Updates for HPE - supported software products are released as soon as they become available, ensuring your systems are always up to date. This service is ideal for organizations looking to maintain optimal performance and minimize downtime.
Mfr#: HA3P6E
|SKU#: HEW-E7F48F68-3P6E
Brand
HPE
Product Line
HPE Foundation Care
Model
Software Support 24x7
Manufacturer
Artisoft
Software Name
Aruba Mobility Controller Virtual Appliance
License Quantity
Up to 10 access points
Electronic Distribution
Yes
Installation Type
Locally installed
Packaged Quantity
1
Coverage Period
5 Year
Service & Support Details
E-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday, Fax-on-demand - 5 years - availability: 24 hours a day / Monday-Sunday, New releases update - 5 years, Phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday, Web knowledge base access - 5 years
Service Availability
24 hours a day / 7 days a week
Service Response Time
2 hours
Service Sub Type
Phone consulting
Limited Warranty
Technical Support
Compatibility Specs
P/N: Q9B91AAE, Q9B92AAE, Q9B93AAE, Q9B94AAE, Q9B95AAE