HPE
HPE Pointnext Tech Care is designed to enhance the operational support experience for HPE hardware and software products. This service allows IT teams to focus on proactive improvements rather than just reactive problem - solving. With direct access to product - specific specialists, customers receive tailored technical guidance that helps streamline operations and mitigate risks. The service includes multiple support channels such as telephone assistance, moderated forums, automated incident logging, and real - time chat. Additionally, the Comprehensive Defective Material Retention (CDMR) option allows customers to retain data - retentive components during replacements, ensuring data security and compliance. This service is available for a duration of one year, with on - site support and next business day response time for urgent issues.
Mfr#: H75N2PE
|SKU#: HEW-828C3261-N2PE
Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Basic Service with Comprehensive Defective Material Retention Post Warranty
Manufacturer
HP Post Warranty Services
Coverage Period
1 year
Service Availability
9 hours a day / 5 days a week
Service Location
On-site
Service Response Time
Next business day
Service Sub Type
Parts and labor
Integrated System
Extended service agreement
Covered Configurations
Switch with 6 ports
Packaged Quantity
1
Compatibility Specs
P/N: 583966-001, 583966-201, 583966-291, 583966-371, 583966-421, 583966-AA1, 583966R-001, 583966R-291, 583966R-371, 583966R-421, 583970-001, 583970-201, 583970-291, 583970-371, 583970-421, 583970-AA1, 583970R-001, 583970R-291, 583970R-371, 583970R-421