HPE
HPE Pointnext Tech Care is designed to enhance the operational support experience for HPE hardware and software products. This service empowers IT teams to focus on proactive improvements rather than merely addressing reactive issues. With direct access to product - specific specialists, customers receive tailored technical guidance that helps streamline operations and mitigate risks. The service includes multiple support channels such as telephone assistance, moderated forums, automated incident logging, and real - time chat, ensuring expert help is readily available. Additionally, the Comprehensive Defective Material Retention (CDMR) feature allows customers to retain data - retentive components during replacements, enhancing data security and management.
Mfr#: HV6F3E
|SKU#: HEW-A0F9307F-6F3E
Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Basic Service with Comprehensive Defective Material Retention
Manufacturer
Hewlett-Packard
Product Supported
Servers
Packaged Quantity
1
Coverage Period
5 years
Service Availability
9 hours a day / 5 days a week
Service Location
On-site
Service Response Time
Next business day
Service Sub Type
Parts and labor
Integrated System
Extended service agreement
Compatibility Specs
P/N: 878612-B21, 878612-B21#0D1, 878612-B21#ABA, 878612-B21#ABJ, 878612-B21#B19, 878612-B21#UUF, 878612R-B21, 878613-B21, 878613-B21#0D1, 878613-B21#ABJ, 878613-B21#B19, 878613-B21#UUF, 878613R-B21, 878614-B21, 878614-B21#0D1, 878614-B21#ABA, 878614-B21#ABJ, 878614-B21#B19, 878614-B21#UUF, 878614R-B21, 878614R-B21#B19, 878615-B21, 878615-B21#0D1, 878615-B21#ABA, 878615-B21#ABJ, 878615-B21#B19, 878615-B21#UUF, 878615R-B21, 878615R-B21#B19, 878616-B21, 878616-B21#0D1, 878616-B21#ABA, 878616-B21#ABJ, 878616-B21#B19, 878616-B21#UUF, 878617-B21, 878617-B21#0D1, 878617-B21#ABA, 878617-B21#ABJ, 878617-B21#B19, 878617-B21#UUF, 878618-B21, 878618-B21#0D1, 878618-B21#ABA, 878618-B21#ABJ, 878618-B21#B19, 878618-B21#UUF, 878619-B21, 878619-B21#0D1, 878619-B21#ABA, 878619-B21#ABJ, 878619-B21#B19, 878619-B21#UUF, 878712-291, 878712-AA1, 878712-B21, 878712R-B21, 878714-291, 878714-AA1, 878714-B21, 878714R-B21, 878716R-B21, 878718R-B21, 878720R-B21, 878722R-B21, 878724R-B21, P00325-S01, P00326-S01, P00327-295, P00328-375, P05887-291, P05887-B21, P05887R-B21, P09707-291, P09707-AA1, P09707-B21, P09708-291, P09708-AA1, P09708-B21, P09708R-B21, P11747-291, P11747-B21, P11747R-B21, P11809-291, P11809-B21, P11809R-B21, P16690-291, P16690-B21, P16690R-B21, P16692-291, P16692-B21, P16692R-B21, P16693-291, P16693-B21, P16693R-B21, P16694-291, P16694-B21, P16694R-B21, P16710R-B21, P26897-291, P26897-B21, P26897R-B21, P26898-291, P26898-B21, P26898R-B21, R1Q16A, R1Q17A, R1Q17B, R3J34A, R3J34AR, R6M68A, R6M69A