Hewlett Packard Enterprise
HPE Pointnext Tech Care Basic Service with Defective Media Retention is designed to provide extensive operational support for HPE products. This service includes a one - year extended service agreement that covers parts and labor, with on - site support available during business hours. Customers benefit from next business day response time for service requests, allowing for quick resolution of issues. The service also includes access to product - specific specialists and technical guidance, enabling IT teams to proactively manage their systems and reduce risks. Additionally, the Defective Media Retention feature allows customers to retain and control their malfunctioning disks, ensuring data security and continuity. With multiple support channels, including phone support and online resources, HPE Pointnext Tech Care empowers organizations to maintain productivity and efficiency.
Mfr#: H75B5PE
|SKU#: HEW-83C00FD3-B5PE
Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Basic Service with Defective Media Retention Post Warranty
Manufacturer
HP Post Warranty Services
Packaged Quantity
1
Coverage Period
1 year
Service Availability
9 hours a day / 5 days a week
Service Location
On-site
Service Response Time
Next business day
Service Sub Type
Parts and labor
Integrated System
Extended service agreement
Compatibility Specs
P/N: 776933-B21, 776933-B21#0D1, 776933-B21#ABA, 776933-B21#ABZ, 776933-B21#AC4, 776933-B21#ACC, 776933-B21#ACE, 776933-B21#ACQ, 776933-B21#AKJ, 776933-B21#AR8, 776933-B21#B19, 776934-B21, 776934-B21#0D1, 776934-B21#ABA, 776934-B21#ABZ, 776934-B21#AC4, 776934-B21#ACC, 776934-B21#ACE, 776934-B21#ACQ, 776934-B21#AKJ, 776934-B21#AR8, 776934-B21#B19, 776934R-B21, 776934R-B21#0D1, 776935-B21, 776935-B21#0D1, 776935-B21#ABA, 776935-B21#ABZ, 776935-B21#AC4, 776935-B21#ACC, 776935-B21#ACE, 776935-B21#ACQ, 776935-B21#AKJ, 776935-B21#AR8, 776935-B21#B19, 776935R-B21, 777160-001, 777160-031, 777160-291, 777160-371, 777160-421, 777160R-001, 777160R-371, 777160R-421, 777161-001, 777161-031, 777161-291, 777161-371, 777161-421, 777161-AA1, 777161R-001, 777161R-421, 794994-035, 794994-425, 794995-035, 794995-425, 794996-035, 794996-425, 794997-425, 794998-375, 799111-S01, 799112-S05, 799113-S05, 807879-S01, 807880-S01, 812643-001, 821785-P01, 838502-001, 838502-031, 838502-371, 838502-421, 838502R-421, 838503-001, 838503-031, 838503-371, 838503-421, 838503R-001, 838503R-421, 840665-S01, 840667-S01, 840668-001, 840672-035, 840672-425, 840673-425, 840674-035, 840674-425, 840675-425, 840676-375, P8Y78A, P9H95A, P9V70A, Q0D76A