HPE Pointnext Tech Care (HPE Tech Care) is designed to enhance the operational support experience for HPE hardware and software products. This service empowers IT teams to focus on proactive improvements rather than merely addressing reactive issues. HPE Tech Care provides direct access to product - specific specialists and general technical guidance, helping customers minimize risks and optimize efficiency. Support is available through various channels, including telephone, moderated forums, automated incident logging, and real - time chat. Additionally, the HPE Defective Media Retention (DMR) option allows customers to retain control over their disks and data, ensuring that in the event of a malfunction, a replacement disk or part is provided promptly by HPE support agents.
Mfr#: H75C6PE
|SKU#: HEW-F55136EA-C6PE



Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Basic Service with Defective Media Retention Post Warranty
Manufacturer
HP Post Warranty Services
Packaged Quantity
1
Coverage Period
1 year
Service Availability
9 hours a day / 5 days a week
Service Location
On-site
Service Response Time
Next business day
Service Sub Type
Parts and labor
Integrated System
Extended service agreement
Compatibility Specs
P/N: 470065-117, 470065-123, 470065-174, 470065-196, 470065-209, 470065-210, 470065-241, 470065-335, 470065-445, 470065-464, 470065-513, 470065-573, 483879-B21, 483879-B21#0D1, 483879-B21#ABA, 483879-B21#ABZ, 483879-B21#ACC, 483879-B21#ACE, 483879-B21#ACQ, 483879-B21#AKJ, 483879-B21#AR8, 483879-B21#B19, 483879R-B21, 483879R-B21#ABZ, 483879R-B21#B19, 483880-B21, 483880-B21#0D1, 483880-B21#ABA, 483880-B21#ABZ, 483880-B21#ACC, 483880-B21#ACE, 483880-B21#ACQ, 483880-B21#AKJ, 483880-B21#AR8, 483880-B21#B19, 483880R-B21, 483880R-B21#ABZ, 483880R-B21#ACC, 483880R-B21#AKM, 483880R-B21#AR8, 487791-001, 487791-011, 487791-031, 487791-041, 487791-051, 487791-421, 487791R-011, 487791R-291, 487791R-371, 487791R-421, 487791R-AA1, 487795-001, 487795-011, 487795-031, 487795-041, 487795-051, 487795-421, 487795R-011, 487795R-041, 487795R-371, 487795R-421, 487795R-AA1, 519578-005, 595164R-001, 625589-001, 625589-011, 625589-031, 625589-041, 625589-421, 625589R-001, 625589R-421, 625591-001, 625591-011, 625591-031, 625591-041, 625591-051, 625591-371, 625591-421, 625591R-001, 625591R-291, 625591R-371, 625591R-421, 652482-S01