Hewlett Packard Enterprise
HPE Pointnext Tech Care Critical Service provides an extended service agreement for HPE hardware, delivering 24/7 on - site support for one year. This service includes parts and labor, with a rapid repair time of 6 hours for critical issues. It goes beyond traditional support by offering direct access to product - specific specialists, enabling IT teams to focus on proactive solutions rather than reactive fixes. Customers benefit from multiple support channels, including telephone assistance, moderated forums, automated incident logging, and real - time chat. The service enhances operational efficiency by providing expert technical resources tailored to specific workloads, ensuring that customers can manage their assets effectively and optimize performance from edge to cloud.
Mfr#: HV8T7PE
|SKU#: HEW-23819558-T7PE
Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Critical Service Post Warranty
Manufacturer
HP Post Warranty Services
Packaged Quantity
1
Coverage Period
1 year
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Service Location
On-site
Service Sub Type
Parts and labor
Integrated System
Extended service agreement
Compatibility Specs
P/N: 470065-801, 470065-827, 470065-860, 717170-001, 717170-291, 717170-371, 717170-421, 717170-AA1, 717170R-001, 717170R-371, 717170R-421, 717170R-AA1, 722313-B21, 722313-B21#0D1, 722313-B21#ABA, 722313-B21#ABJ, 722313-B21#ACF, 722313-B21#AKM, 722313-B21#B19, 722313-B21#UUF, 722313R-B21, 722313R-B21#AKM, 722313R-B21#B19, 722314-B21, 722314-B21#0D1, 722314-B21#ABA, 722314-B21#ABJ, 722314-B21#ACF, 722314-B21#AKM, 722314-B21#B19, 722314-B21#UUF, 722314R-B21, 722314R-B21#0D1, 722314R-B21#AKM, 722314R-B21#B19, 722314R-B21#UUF, 722315-B21, 722315-B21#0D1, 722315-B21#ABA, 722315-B21#ABJ, 722315-B21#ACF, 722315-B21#AKM, 722315-B21#B19, 722315-B21#UUF, 722315R-B21, 722315R-B21#AKM, 722315R-B21#B19, 722315R-B21#UUF, 722547-001, 722547-371, 722547-421, 722547R-001, 722547R-371, 722547R-421, 726042-425, 726043-425, 726044-375, 726044-AA5, 726044R-375, 726045-375, 736663-S01, 736664-S01, 736665-S01, 743490-001, 743490-421, 743490R-001, 743490R-421, 743735-425, 768638-001, 768638-421, 768638R-001, 768638R-421, 768645-001, 768645-371, 768645-421, 768645R-001, 768645R-421, 768646-425, 768647-425