Hewlett Packard Enterprise
HPE Pointnext Tech Care Critical Service provides an extended service agreement for HPE products, including parts and labor support. This service is designed to enhance the operational support experience by offering direct access to product - specific specialists and general technical guidance. Customers benefit from a proactive approach to IT management, allowing them to focus on improving business processes rather than merely reacting to issues. The service includes on - site support with a rapid repair time of 6 hours, ensuring minimal downtime. With a coverage period of one year, HPE Tech Care also provides access to a wealth of resources, including automated incident logging, real - time chat support, and a curated knowledge base, all aimed at optimizing performance from edge to cloud.
Mfr#: H39L9PE
|SKU#: HEW-C89D781D-L9PE
Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Critical Service with Comprehensive Defective Material Retention Post Warranty
Manufacturer
HP Post Warranty Services
Coverage Period
1 year
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Service Location
On-site
Service Sub Type
Parts and labor
Packaged Quantity
1
Compatibility Specs
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