HPE Pointnext Tech Care Critical Service with Comprehensive Defective Material Retention is designed to provide extensive operational support for HPE products. This service includes a 3 - year extended service agreement that guarantees 24/7 access to expert technical resources, ensuring that IT teams can focus on enhancing business operations rather than merely addressing reactive issues. Customers benefit from direct access to product - specific specialists, general technical guidance, and multiple support channels, including telephone, moderated forums, automated incident logging, and real - time chat. The service also features on - site support with a rapid 6 - hour repair time, parts and labor coverage, and comprehensive defective material retention, making it an ideal choice for organizations seeking to optimize their IT infrastructure and minimize downtime.
Mfr#: HV9N9E
|SKU#: HEW-DB8CA5DE-9N9E



Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Critical Service with Comprehensive Defective Material Retention
Manufacturer
Hewlett-Packard
Coverage Period
3 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Service Location
On-site
Service Sub Type
Parts and labor
Packaged Quantity
1
Compatibility Specs
P/N: 869121-B21, 869121-B21#0D1, 869121-B21#ABA, 869121-B21#ABJ, 869121-B21#UUF, 869121R-B21, J8X11B, P21399-B21, P21399R-B21, P26567-B21, P26568-B21, P26569-B21, R1E58A, R1Q18A, R2J92A, R2Z34A, R3U89A, R3V32A, R3V33A, R3V34A, R4Q28A, R6G46A, R6G47A, R6M70A