The HPE Pointnext Tech Care Critical Service with Defective Media Retention is designed to provide extensive operational support for HPE products. This service agreement spans four years and includes 24/7 availability, ensuring that IT teams can focus on enhancing business operations rather than merely addressing reactive issues. Customers benefit from direct access to product - specific specialists, general technical guidance, and a variety of support channels including telephone, forums, and real - time chat. The service guarantees a rapid repair time of 6 hours on - site, covering parts and labor, and is compatible with a range of HPE configurations. With HPE Tech Care, organizations can optimize their IT landscape, drive performance, and ensure seamless integration of advanced technologies.
Mfr#: H25L9E
|SKU#: HEW-0879A587-5L9E
Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Critical Service with Defective Media Retention
Manufacturer
Hewlett-Packard
Coverage Period
4 years
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Service Location
On-site
Service Sub Type
Parts and labor
Integrated System
Extended service agreement
Covered Configurations
Medium server
Packaged Quantity
1
Compatibility Specs
P/N: Q1J09A, Q1J09AR, Q1J10A, Q1J10AR, Q1J11A, Q1J11AR, Q1J12A, Q1J12AR, Q1J13A, Q1J13AR, Q1J14A, Q1J14AR, Q1J15A, Q1J15AR, Q1J17A, Q1J17AR, Q1J18A, Q1J18AR, Q1J19A, Q1J19AR
Dimensions
19 x 12 x 3 in
Weight
30 lb