HPE Pointnext Tech Care Critical Service with Defective Media Retention is designed to provide extensive operational support for HPE hardware and software products. This service includes a one - year extended service agreement that ensures 24/7 availability, on - site support, and a rapid repair time of just 6 hours. Customers benefit from direct access to product - specific specialists, general technical guidance, and a variety of support channels including phone, online forums, and real - time chat. The service aims to enhance operational efficiency by minimizing downtime and providing expert resources tailored to the specific workload. Additionally, it includes features such as parts replacement, remote monitoring, and access to a web knowledge base, ensuring that IT teams can focus on driving business forward rather than merely reacting to issues.
Mfr#: H34B2PE
|SKU#: HEW-E5CFE7D9-B2PE
Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Critical Service with Defective Media Retention Post Warranty
Manufacturer
HP Post Warranty Services
Coverage Period
1 year
Repair Time
6 hours
Service Availability
24 hours a day / 7 days a week
Service Location
On-site
Service Sub Type
Parts and labor
Integrated System
Extended service agreement
Covered Configurations
Medium server
Packaged Quantity
1
Compatibility Specs
P/N: 727021-B21, 727021-B21#0D1, 727021R-B21, 727021R-B21#0D1, 727026-B21, 727026R-B21, 727027-B21, 727027R-B21, 727028-B21, 727028R-B21, 727029-B21, 727029R-B21, 727030-B21, 727030R-B21, 727031-B21, 727031R-B21, 779803-S01, 779804-S01, 779805-S01, 779806-S01, 813192-B21, 813192R-B21, 813193-B21, 813193R-B21, 813194-B21, 813194R-B21, 813195-B21, 813195R-B21, 813196-B21, 813196R-B21, 813197-B21, 813197-R21, 813198-B21, 813198-B21#0D1, 813198R-B21, 813198R-B21#0D1, 836874-S01, 836875-S01, 836876-S01, 868024-S01, 868025-S01, 868027-S01, 868050-S01, N1W90A, N1W94A, N1W94A#ABH, N1W95A, N2G74A, N2G74A#ABH