HPE Pointnext Tech Care Essential Service provides a robust operational support experience for HPE products, focusing on proactive solutions rather than reactive fixes. This service includes 24/7 on - site support with a 4 - hour response time, covering parts and labor for a duration of one year. Customers benefit from direct access to product - specific specialists, technical guidance, and various support channels including phone, forums, and real - time chat. Additionally, the service features Comprehensive Defective Material Retention (CDMR), allowing customers to retain data - retentive components during replacements, ensuring data security and continuity.
Mfr#: H38S7PE
|SKU#: HEW-91E800A0-S7PE



Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Essential Service with Comprehensive Defective Material Retention Post Warranty
Manufacturer
HP Post Warranty Services
Packaged Quantity
1
Coverage Period
1 year
Service Availability
24 hours a day / 7 days a week
Service Location
On-site
Service Response Time
4 hours
Service Sub Type
Parts and labor
Integrated System
Extended service agreement
Compatibility Specs
P/N: 583105-001, 583105-291, 583105-371, 583105-421, 583105-AA1, 583105R-001, 583105R-421, 583105R-AA1, 583108-001, 583108-371, 583108-421, 583108R-001, 583108R-371, 583108R-421, 601361-001, 601361-371, 601361-421, 601361R-001, 601361R-371, 601361R-421, 601362-001, 601362-371, 601362-421, 601362R-001, 601362R-371, 601362R-421, 633964-001, 633964-421, 633964R-001, 633964R-421, 653745-001, 653745-421, 653745R-001, 653745R-421, 653746-001, 653746-421, 653746R-001, 653746R-371, 653746R-421, 653747-001, 653747-421, 653747R-001, 653747R-421, 653748-001, 653748-291, 653748-371, 653748-421, 653748-AA1, 653748R-001, 653748R-371, 653748R-421, 653748R-AA1, 676482-S01, 704159-001, 704159-421, 704159R-001, 704159R-421, 704160-001, 704160-421, 704160R-001, 704160R-421, 704163-S01, 704963-B21, 704963-B21#0D1, 704963-B21#ABA, 704963-B21#B19, 704963R-B21, 704963R-B21#0D1, 704963R-B21#AKM, 704963R-B21#B19, 704963R-B21#UUF, 708686-001, 708686-421, 708686R-001, 708686R-421, 708687-001, 708687-421, 708687R-001, 708687R-421