Hewlett Packard Enterprise
HPE Pointnext Tech Care Essential Service provides a robust operational support experience for HPE hardware and software products. This service is designed to help IT teams focus on proactive solutions rather than reactive issues. With direct access to product - specific specialists, customers receive expert technical guidance to reduce risks and enhance efficiency. The service includes 24/7 support through various channels such as telephone, moderated forums, automated incident logging, and real - time chat. Additionally, the Comprehensive Defective Material Retention (CDMR) feature allows customers to retain data - retentive components during replacements, ensuring data security and compliance. This service is available for a duration of one year, with a response time of 4 hours for on - site support, covering parts and labor.
Mfr#: H38U3PE
|SKU#: HEW-70D3139E-U3PE
Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Essential Service with Comprehensive Defective Material Retention Post Warranty
Manufacturer
HP Post Warranty Services
Packaged Quantity
1
Coverage Period
1 year
Service Availability
24 hours a day / 7 days a week
Service Location
On-site
Service Response Time
4 hours
Service Sub Type
Parts and labor
Integrated System
Extended service agreement
Compatibility Specs
P/N: 776933-B21, 776933-B21#0D1, 776933-B21#ABA, 776933-B21#ABZ, 776933-B21#AC4, 776933-B21#ACC, 776933-B21#ACE, 776933-B21#ACQ, 776933-B21#AKJ, 776933-B21#AR8, 776933-B21#B19, 776934-B21, 776934-B21#0D1, 776934-B21#ABA, 776934-B21#ABZ, 776934-B21#AC4, 776934-B21#ACC, 776934-B21#ACE, 776934-B21#ACQ, 776934-B21#AKJ, 776934-B21#AR8, 776934-B21#B19, 776934R-B21, 776934R-B21#0D1, 776935-B21, 776935-B21#0D1, 776935-B21#ABA, 776935-B21#ABZ, 776935-B21#AC4, 776935-B21#ACC, 776935-B21#ACE, 776935-B21#ACQ, 776935-B21#AKJ, 776935-B21#AR8, 776935-B21#B19, 776935R-B21, 777160-001, 777160-031, 777160-291, 777160-371, 777160-421, 777160R-001, 777160R-371, 777160R-421, 777161-001, 777161-031, 777161-291, 777161-371, 777161-421, 777161-AA1, 777161R-001, 777161R-421, 794994-035, 794994-425, 794995-035, 794995-425, 794996-035, 794996-425, 794997-425, 794998-375, 799111-S01, 799112-S05, 799113-S05, 807879-S01, 807880-S01, 812643-001, 821785-P01, 838502-001, 838502-031, 838502-371, 838502-421, 838502R-421, 838503-001, 838503-031, 838503-371, 838503-421, 838503R-001, 838503R-421, 840665-S01, 840667-S01, 840668-001, 840672-035, 840672-425, 840673-425, 840674-035, 840674-425, 840675-425, 840676-375, P8Y78A, P9H95A, P9V70A, Q0D76A