Hewlett Packard Enterprise
HPE Pointnext Tech Care Essential Service provides an extended service agreement for HPE products, covering a period of 3 years with 24/7 on - site support. This service includes parts and labor, with a rapid response time of 4 hours. It is designed to help IT teams proactively manage their HPE hardware and software, allowing them to focus on strategic initiatives rather than reactive troubleshooting. Customers benefit from direct access to product - specific specialists and a variety of support channels, including telephone, moderated forums, automated incident logging, and real - time chat. Additionally, the service features Comprehensive Defective Material Retention (CDMR), allowing customers to retain data - retentive components during replacements, ensuring data security and compliance.
Mfr#: H77Q3E
|SKU#: HEW-32791C32-7Q3E
Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Essential Service with Comprehensive Defective Material Retention
Manufacturer
Hewlett-Packard
Coverage Period
3 years
Service Availability
24 hours a day / 7 days a week
Service Location
On-site
Service Response Time
4 hours
Service Sub Type
Parts and labor
Packaged Quantity
1
Covered Configurations
32Gb FC switch
Compatibility Specs
P/N: 403318-B21, 403318-B22, 403318R-B21, 403318R-B22, 403319R-B21, 403320-B21, 403320-B22, 403320R-B21, 403320R-B22, 412133-B21, 412133-B22, 412133R-B21, 412133R-B22, 412152-B21, 412152-B22, 412152R-B21, 412152R-B22, 507014-B21, 507014R-B21, 507019-B21