Key Features

• Keeps your system optimally maintained with a predictable total cost of ownership
• Defective Media Retention service included to resolve your problems
• 15 Minute - Phone Support service response time for better accommodation with maximum reliability
• 5 Year service duration to ensure maximum productivity and deliver timely results

Know your gear

The HPE Pointnext Tech Care Essential Service with Defective Media Retention provides a robust support solution for HPE hardware and software products. This service includes 24/7 technical support with a rapid 15 - minute response time, ensuring that your IT team can resolve issues quickly and efficiently. With a service duration of 5 years, it guarantees optimal system maintenance and a predictable total cost of ownership. The Defective Media Retention feature allows you to retain defective media, facilitating smoother problem resolution and minimizing downtime. This service empowers IT teams to focus on proactive improvements rather than just reactive troubleshooting, enhancing overall productivity.