HPE
HPE Pointnext Tech Care is designed to enhance the operational support experience for HPE products, allowing IT teams to focus on proactive improvements rather than just reactive problem - solving. This service provides direct access to product - specific specialists and general technical guidance, helping customers reduce risks and improve efficiency. With multiple support channels including telephone, moderated forums, automated incident logging, and real - time chat, users can access expert resources tailored to their specific workloads. The service includes a one - year extended service agreement with on - site support, covering parts and labor, and guarantees a response time of 4 hours, available 24/7.
Mfr#: H41E0PE
|SKU#: HEW-1F35A194-E0PE
Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Essential Service with Defective Media Retention Post Warranty
Manufacturer
HP Post Warranty Services
Packaged Quantity
1
Coverage Period
1 year
Service Availability
24 hours a day / 7 days a week
Service Location
On-site
Service Response Time
4 hours
Service Sub Type
Parts and labor
Integrated System
Extended service agreement
Compatibility Specs
P/N: 470065-067, 470065-069, 470065-071, 470065-072, 470065-081, 470065-082, 470065-083, 470065-084, 470065-086, 470065-102, 470065-103, 470065-118, 470065-125, 470065-143, 470065-153, 470065-157, 470065-159, 470065-160, 470065-170, 470065-171, 470065-197, 470065-198, 470065-199, 470065-220, 470065-250, 470065-300, 491315-001, 491315-371, 491315-421, 491315-421 SPB1, 491315R-001, 491315R-291, 491315R-371, 491315R-421, 491315R-AA1, 491316-001, 491316-371, 491316-421, 491316-421.SPB, 491316R-001, 491316R-291, 491316R-371, 491316R-421, 491316R-AA1, 491324-001, 491324-371, 491324-421, 491324-421.SPB, 491324R-001, 491324R-291, 491324R-371, 491324R-421, 491324R-AA1, 491325-001, 491325-371, 491325-421, 491325-421.SPB, 491325R-001, 491325R-371, 491325R-421, 491325R-AA1, 491332-001, 491332-371, 491332-421, 491332R-001, 491332R-291, 491332R-371, 491332R-421, 491332R-AA1, 491335-001, 491335-371, 491335-421, 491335-421.SPB, 491335R-001, 491335R-291, 491335R-371, 491335R-421, 491505-001, 491505-371, 491505-421, 491505R-001, 491505R-291, 491505R-371, 491505R-421, 494329-B21, 494329-B21#0D1, 494329-B21#ABA, 494329-B21#B19, 494329R-B21, 494329R-B21#0D1, 494329R-B21#B19, 516653-005, 516919-B21, 516919-B21#0D1, 516919-B21#ABA, 516919-B21#B19, 516919R-B21, 516919R-B21#0D1, 517812-425, 530779-005, AX690A, AX691A, AX691B, AX692A, AX693A