HPE
HPE Pointnext Tech Care Essential Service is designed to transform your approach to IT support. This service goes beyond traditional problem identification and resolution, enabling businesses to leverage HPE's expertise to enhance operational efficiency and drive innovation. With a commitment to 24/7 support, this service includes a 5 - year extended service agreement that covers parts and labor, on - site assistance, and a rapid 4 - hour response time. It is compatible with a range of HPE server models, ensuring that your IT infrastructure is well - supported and maintained.
Mfr#: HV6M5E
|SKU#: HEW-D5961303-6M5E
Brand
HPE
Product Line
HPE Pointnext Tech Care
Model
Essential Service with Defective Media Retention
Manufacturer
Hewlett-Packard
Product Supported
Servers
Packaged Quantity
1
Coverage Period
5 years
Service Availability
24 hours a day / 7 days a week
Service Location
On-site
Service Response Time
4 hours
Service Sub Type
Parts and labor
System
Defective media retention - 5 years, Extended service agreement - parts and labor - 5 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday, New releases update - 5 years, Product info support - web knowledge base access - 5 years, Technical support - phone consulting - 5 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday, Technical support - remote diagnosis - 5 years
Integrated System
Extended service agreement
Compatibility Specs
P/N: P15535-B21, P15535-B21#ABA, P15535-B21#ABJ, P15535-B21#B19, P15535-B21#UUF, P15535R-B21, P15735-B21, P15735-B21#ABA, P15735-B21#ABJ, P15735-B21#B19, P15735-B21#UUF, P15735R-B21, P18603-291, P18603-B21, P18603R-B21, P18604-291, P18604-B21, P18604R-B21, P18605-291, P18605-B21, P18605R-B21, P18606-B21, P18606-B21#ABA, P18606-B21#ABJ, P18606-B21#B19, P18606-B21#UUF, P18606R-B21, P18606R-B21#B19, P18608-B21, P18608-B21#ABA, P18608-B21#ABJ, P18608-B21#B19, P18608-B21#UUF, R4K99A, R4L00A, R4L01A, R7E82A, R8F01A