Key Features

• Complete peace of mind with reliable support
• Defective media retention for operational efficiency
• On-site service without travel requirements
• Quick resolution with parts and labor included
• 4-hour response time for urgent issues
• 5-year service duration for sustained performance

Know your gear

HPE Pointnext Tech Care Essential with Defective Media Retention is an extended service plan designed to provide 24/7 on - site maintenance and support for a duration of 5 years. This service includes parts and labor, ensuring that any issues are resolved quickly and efficiently. With a 4 - hour response time, customers can expect timely assistance, allowing them to maintain productivity and minimize downtime. The defective media retention feature ensures that customers can keep any faulty media for further analysis, enhancing operational efficiency. This service is ideal for organizations looking to optimize their IT operations and ensure reliable performance of their HPE hardware.