Key Features

• Keeps your system optimally maintained with a predictable total cost of ownership
• Features defective media retention service for dependable efficiency
• On-site support minimizes downtime
• Parts and labor service characteristics reduce inventory costs
• 4 Hour response time for timely service
• 5 Year service duration for maximum productivity

Know your gear

HPE Pointnext Tech Care Essential with Defective Media Retention is an extended service plan designed to keep your HPE systems running smoothly for five years. This service includes 24/7 on - site support with a guaranteed 4 - hour response time for parts and labor, ensuring minimal downtime and maximum productivity. The defective media retention feature provides peace of mind by allowing you to retain faulty media for further analysis, enhancing operational efficiency. With this service, you can focus on strategic initiatives while HPE handles the technical support, reducing risks and improving overall system performance.